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We do not ban people for having a kill ratio that is insane. We only ban the naughty players and those who glitch and ruin the game for everyone.
If he has a cracked CD key, it usually means that another user with that same key has been banned for glitching/hacking/team killing (team killings are irreversible and are a timed ban.)
If your leadership has any further questions, they are welcome to reach out to me, and I'll do my best to answer them.