After the update to how usernames work for logging in ( if you aren't sure what i'm referring to please visit here:
https://smgclan.net/showthread.php?tid=15612)
I noticed a lot of people complaining about not being able to log into their accounts, this problem tends to occur when members either don't leave themselves logged in, change devices, log out, clear history etc.
It would be helpful if either on the login prompt it states something like " If you are an SmG member do not add the SmG Prefix to your name it is done automatically for you"
Another way to approach it is to ensure Supports in their welcome message on the forums alert users of this.
If possible could it be possible to make it so that you could login regardless if you put the SmG or not @
«SmG» Wires