Hiya, nice suggestion, what we do try and do is welcome people in general chat (
), so they kinda can just jump into the convo. The only time that might not happen is in dead chat hours. With questions and stuff, mainly staff answer those and sometimes members do offer a hand. I think everyone gets a default link to forums when they join anyway if I remember correctly. I also think we're working on some help with that too for everyone. :)
Hope that helps?? Not too sure. xD
*flails*